At the upcoming CX Summit 2021, on 28.1.2021, Cecilia Hugony, Founder RealCX,Customer Experience Expert will speak about “CX: The power of putting customers at the centre of your decisions”.
The key take-aways include:
- CX: the power of putting customers at the center of the business
- Times of cultural change: new customer expectations
- Key elements that affect customer perception
- What is the result that every business need?
- The truth behind a solid cultural transformation
- Satisfaction vs loyalty
A Must Attend International CX Event for 2021. Explore more @ www.cxsummit.gr and register now! #cxsummitgr