At the upcoming CX Summit 2021, on 28.1.2021, Cecilia Hugony, Founder RealCX,Customer Experience Expert will speak about “CX: The power of putting customers at the centre of your decisions”.

The key take-aways include:

  • CX: the power of putting customers at the center of the business
  • Times of cultural change: new customer expectations
  • Key elements that affect customer perception
  • What is the result that every business need?
  • The truth behind a solid cultural transformation
  • Satisfaction vs loyalty

A Must Attend International CX Event for 2021. Explore more @ and register now! #cxsummitgr