At the upcoming CX Summit 2021, on 28.1.2021, Anna Noakes Schulze, Senior Partner for Customer Experience, Ecodynamics, TEDex Speaker, International CX Awards Judge will speak about “Three Keys to Customer Experience Success for Your Platform Business”.
The past two decades have seen massive business disruption due to the rise of platform businesses, such as Amazon, Apple, and Google.
The key take-aways include:
- What are the crucial differences between the pipelines and platforms?
- Why do platforms have so much power and growth potential?
- How does customer experience work differently in platform environments?
- What are the three keys to driving CX success in any kind of platform business?
A Must Attend International CX Event for 2021. Explore more @ www.cxsummit.gr and register now! #cxsummitgr